Computer Maintenance
Proactive desktop and workstation care to prevent downtime before it starts.
Managed IT · Lahore & Gujranwala
Managed IT Services for Businesses in Pakistan
Keep every device, printer, and internet connection running — not just fixed.
- 99.9%
- Uptime focus
- 2 cities
- Local coverage
- SLA
- Clear response
Operations snapshot
Your IT desk, always on
- Remote triage in minutes
- Onsite engineers when needed
- Preventive monthly health checks
- Network, printers & Microsoft 365
Serving SMEs, retail, clinics, schools, factories & software houses.
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Years of Experience
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Devices Managed
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Businesses Supported
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Service Availability
Services
Everything your business needs to stay online
From desktops and printers to firewalls, CCTV, and Microsoft 365 — managed with clear SLAs.
Hardware Replacement
Sourced, installed, and tested hardware swaps with minimal business disruption.
Software Installation & Support
Licensed installs, configuration, and ongoing application support for your team.
Network Optimization
Tuned LAN/WAN performance so offices stay fast, stable, and secure.
Printer Support
Shared printers, drivers, queues, and consumables managed end to end.
CCTV Installation & Maintenance
Reliable surveillance setup, remote viewing, and scheduled maintenance.
Firewall Management
Policy tuning, monitoring, and threat blocking for your network edge.
Internet Troubleshooting
ISP coordination, failover planning, and rapid connectivity recovery.
Bandwidth Distribution
Fair-use QoS so critical apps get priority during peak hours.
How It Works
From assessment to monthly managed support
A clear five-step path so you always know what happens next.
- Next step
Step 1
Schedule Assessment
Book a free discovery call or onsite visit. We learn your stack, pain points, and growth plans.
- Next step
Step 2
IT Audit
We review devices, network, backups, security, and support gaps with a clear findings report.
- Next step
Step 3
Proposal
You receive a tailored plan with scope, package options, timelines, and transparent pricing.
- Next step
Step 4
SLA Agreement
We lock response times, visit cadence, and coverage in a professional SLA you can rely on.
Step 5
Monthly Managed Support
Ongoing remote and onsite support, monitoring, and preventive care keep operations smooth.
Packages
Clear monthly pricing built for Pakistan SMEs
Start lean, scale to dedicated engineers — every plan includes accountable support.
Starter
Rs. 15,000/ Month
Suitable for Small Offices
- One Onsite Visit
- Remote Support
- Basic Monitoring
- Printer Support
- Email Support
- Monthly Health Check
Professional
Rs. 30,000/ Month
Growing teams & multi-floor offices
- 6-Month SLA
- Two Onsite Visits per Month
- Unlimited Remote Support
- Network Optimization
- Firewall Monitoring
- Printer Support
- Computer Maintenance
- Monthly Reports
- IT Consultation
- Asset Review
Enterprise
CustomPricing
Factories, multi-site & software houses
- Unlimited Devices
- Dedicated Engineer
- Priority Support
- Quarterly Audit
- Server Management
- Cloud Management
- 24/7 Monitoring
SLA
Service levels you can measure
Choose 6-month or 1-year coverage with defined response, visits, and reporting.
6 Month SLA
- Dedicated Support
- Defined Response Time
- Preventive Maintenance
- Remote Support
- Monthly Reports
1 Year SLA
- Priority Support
- 2 Visits Per Month
- Dedicated Engineer
- Discounted Pricing
- Quarterly Review
- Annual IT Audit
Uptime
Built around availability
Monitoring and preventive care designed to protect the systems your teams depend on.
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Service Availability target
Network Monitoring
Always-on visibility into routers, switches, and link health.
Server Monitoring
CPU, disk, services, and availability alerts before users notice.
Firewall Monitoring
Edge health checks and policy integrity tracking.
Preventive Maintenance
Scheduled care that reduces surprise outages.
Incident Response
Clear escalation paths when minutes matter.
Why AIR IT
Why choose AIR IT Group Pakistan
A modern MSP approach tailored to Pakistani workplaces — practical, local, and accountable.
Pakistan-focused MSP
Built for Lahore and Gujranwala businesses — local response with professional process.
Keep systems running
We prioritize uptime and prevention, not just ticket-by-ticket firefighting.
Transparent packages
Clear monthly pricing, SLAs, and reports so you always know what you are paying for.
Remote + onsite blend
Fast remote fixes backed by engineers who show up when hardware needs hands.
Industry-aware support
Retail POS, clinics, schools, factories, and software houses each get practical playbooks.
Documented operations
Asset lists, credentials vaults, and runbooks so IT knowledge stays with your business.
Industries
Industries we serve
Purpose-built support patterns for the organizations that keep Pakistan’s economy moving.
SMEs
Retail Shops
Corporate Offices
Schools
Medical Clinics
Factories
Warehouses
Software Houses
Testimonials
Trusted by teams who need uptime
Sample feedback from retail, healthcare, and manufacturing environments we support.
“Our shop floor printers and POS systems finally stay online. AIR IT responds before we lose a sales day.”
“They audited our clinic network, fixed WiFi dead zones, and set a simple monthly care plan we can afford.”
“Clear SLA, real reports, and engineers who understand both Windows desktops and our small server room.”
Clients
Organizations that rely on us
Placeholder brand marks — replace with your client logos when available.
Horizon Retail
Punjab Clinics
City Schools Group
TextileWorks PK
LogiWare
CodeNest Soft
FAQs
Frequently asked questions
Straight answers about coverage, assessments, and SLAs.
Primary coverage is Lahore and Gujranwala, with remote support available across Pakistan for compatible environments.
Ready for reliable managed IT?
Book a free assessment for your office, shop, clinic, or factory in Lahore or Gujranwala.